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Privacy and Cookies

Privacy Statement

Premier Carpets & Flooring Ltd respects the privacy of every individual. We are committed to safeguarding any information that you give to us. This statement outlines what information we may collect from you and how we use that Information.

What information we collect

We may collect and store information you send to us that is considered sensitive by the General Data Protection Regulation 2018 (GDPR). This information may be required in order to process all orders and ensure payments are made.

1. How we use your information

We use the information we collect from you to provide the best possible service and on occasion, we will use your information for various commercial communications and marketing purposes. We are continually developing products and services based on information and feedback we receive from visitors to our website, which we may share with you. Client Account information held in our database. 1) Company name 2) Company Address 3) Account Contact name 5) Email, fax and phone numbers for debt collection contact names 6) Email, fax and phone numbers for Account Contact name 7) Preferences on how you would like to be kept up to date 8) Your company trading style 9) Your company registration number if applicable 10) What type of services or goods you provide 11) Bank Details. All of these are required by Premier Carpets & Flooring ltd, we will from time to time email or post you marketing literature, you can opt out of marketing information at any time by emailing [email protected] with your name and address or simply type unsubscribe. We may disclose your information to any of our employees, subcontractors or associated companies as reasonably necessary to provide you with our services. We will never sell your information to third parties for marketing purposes. Other than as required by law, or as set out in this privacy statement, we will not disclose information about you to any third party without your permission.

2. Security

Premier Carpets & Flooring Ltd will take reasonable technical and organisational precautions to prevent loss, misuse or alteration of the personal information you provide. Of course, the transmission of data over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

3. Third party websites

This website may contain links to external websites that have been created, edited or maintained by third parties. Premier Carpets & Flooring Ltd does not accept any responsibility for the privacy policies or practices of third parties.

4. Your rights

Premier Carpets & Flooring Ltd fully complies with all aspects of the General Data Protection Regulation 2018. You may request copies of the personal information we hold about you or request to amend any factual inaccuracies or delete any personal information we have on record. Any requests must be directed to [email protected] or in writing to Premier Carpets and Flooring Ltd Unit 9 Walton Works Ind Est Macrome Road Claregate Wolverhampton West Midlands WV6 9HD. Any request may be subject to an administration fee if the request is manifestly unfounded or excessive. We may withhold such personal information to the extent permitted by law.

5. Revisions

From time-to-time, we may revise this statement. If changes are made updates will be issued on our website to ensure you are fully aware of any changes to the disclaimer. We recommend you check in time to time for any changes If you have any queries regarding this privacy statement or the treatment of your personal information please call our team on 01902 745491.


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We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies you can use your browser to do this or can choose not to accept our cookies. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. Please note that cookies can't harm your computer.

When you visit our website you may notice some cookies that aren't related to us. If you take the opportunity to 'share' content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. If you'd like to learn more about cookies in general and how to manage them, visit